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Your attention is drawn to these Terms and Conditions as they are important and should be carefully noted. Use of this website is subject to these Terms and Conditions as well as the Privacy Policy published on this website.
Effective: 02 February 2021 · Last reviewed: 16 May 2026
By continuing to use this website you agree to these Terms and Conditions and the related Privacy Policy. These Terms and Conditions form an agreement between you and Salt and Light Creations.
1.1 This website is owned and operated by Salt and Light Creations, a private company (hereinafter referred to as ‘Salt and Light Creations’) and can be accessed at www.saasymarketing.co.za and www.saltandlightcreations.co.za (hereinafter referred to as ‘this website’ or ‘the website’ as the context may require).
1.2 These Terms and Conditions apply to visitors and users of this website. Use of this website is made available subject to these Terms and Conditions as set out below, including but not limited to policies, notices and any documents that are referred to in clauses set out in these Terms and Conditions.
1.3 By using this website you agree to be bound by, and to comply with, these Terms and Conditions and any further Terms and Conditions that Salt and Light Creations may prescribe from time to time. These Terms and Conditions may be changed in the future without notice and your continued use of this website signifies your acceptance of the updated or modified Terms and Conditions.
1.4 Any new features or tools added to this website shall also be subject to these Terms and Conditions.
1.5 By using this website you acknowledge that you have read, and agree to be bound by, these Terms and Conditions.
1.6 By agreeing to these Terms and Conditions you represent that you have reached the age of majority in your state or province of residence. Alternatively, being a major in your state or province of residence, you hereby consent to allow your dependents to use this website.
1.7 For purposes of convenience, clauses contained herein that are deemed to be important (clauses that may limit our responsibility or involve risk for you) will be in bold and/or italics and/or highlighted. Special attention is required for such clauses.
1.8 This website is offered to you under the provision that you agree to use this website only in line with these Terms and Conditions and any applicable laws, rules and regulations.
1.9 In terms of section 11 of the Electronic Communications and Transactions Act 25 of 2002 (‘ECTA’) and the common law of contracts, these Terms and Conditions are valid, binding and enforceable against all persons that access this website.
1.10 These Terms and Conditions also apply to all products, applications and software owned and operated by Salt and Light Creations (Pty) Ltd, including but not limited to Crossflow (an all-in-one CRM and project platform) and Poetry by Crossflow (proposal software for agencies and freelancers). By accessing, registering for, or using any of these products you agree to be bound by these Terms and Conditions and our Privacy Policy, in addition to any product-specific terms that may apply.
The full name and legal status of the proprietor of this website is:
Salt and Light Creations (Pty) Ltd
Registration number: K2018248992
Registered Address: 3 Blackbeard Street, The Reeds, Pretoria, Gauteng, 0157
Telephone: +27 72 016 7123
Email: info@saltandlightcreations.co.za
Physical address for receipt of legal service: 379 Lynnwood Road, Menlo Park, Pretoria, Gauteng, 0081
Main business: Full-service marketing agency providing branding and corporate identity, web design and development, video production and animation (2D and 3D), social media marketing, paid advertising (Google Ads and Meta Ads), search engine optimisation, marketing automation and chatbots (WhatsApp, Instagram, Facebook Messenger), email marketing, marketing strategy, marketing coaching, and brand and SEO audits. Salt and Light Creations (Pty) Ltd is also the owner and operator of the proprietary software products Crossflow (an all-in-one CRM and project platform) and Poetry by Crossflow (proposal software for agencies and freelancers).
Termination: the proprietor of this website has the right to suspend or terminate your access to and use of this website at any time, for any reason, without notice to you. All licences granted hereunder may also be terminated by the proprietor at any time. If you breach any of these Terms and Conditions, the rights granted hereunder shall automatically terminate.
3.1 The following words shall, unless the context otherwise requires, have the meanings hereinafter assigned to them:
3.2 The following words, expressions and abbreviations shall have the meaning hereinafter assigned to them:
‘content’ means any material, in whatever form, including but not limited to any information, posts, photographic shots, 3D conversions of photographic shots, 3D tours, video recordings, adaptations, logos, buttons, icons, software, trademarks, texts, graphics, music, sound, audio, photographs, videos, data, database, Intellectual Property and Confidential Information contained in this website;
‘Copyright’ means the Intellectual Property contained in the content which shall vest in all the content contained on this website. Such content, irrespective of the form in which it is displayed or presented, remains the property of Salt and Light Creations;
‘Intellectual Property’ means any and all information, content, Copyright, graphics or otherwise contained in this website, irrespective of whatever form it takes;
‘territory’ means the whole world;
‘Terms and Conditions’ means this agreement between the users or visitors of this website and the proprietor of this website;
‘Third Party Websites’ means any other website not belonging to Salt and Light Creations;
‘Party’ singularly refers to a user of this website; ‘Parties’ collectively refers to a user of this website and the proprietor of the website;
‘Privacy Policy’ means the manner in which the user of the website will administer the information acquired as a result of use of this website;
‘service’ means the services, products and applications provided by Salt and Light Creations, including branding, web design, video production, 2D and 3D animation, social media marketing, paid advertising, search engine optimisation, marketing automation and bots, email marketing, marketing strategy, marketing coaching, brand and SEO audits, and our proprietary software products Crossflow and Poetry by Crossflow;
‘Crossflow’ means the all-in-one CRM and project platform owned and operated by Salt and Light Creations (Pty) Ltd, covering client and project management, intake, onboarding, feedback, approvals and the client portal. Crossflow is a product of Salt and Light Creations and is governed by these Terms and Conditions and our Privacy Policy, together with any product-specific terms that may apply;
‘Poetry by Crossflow’ means the Poetry proposal software for agencies and freelancers, a product of Crossflow, owned and operated by Salt and Light Creations (Pty) Ltd. Poetry by Crossflow is governed by these Terms and Conditions and our Privacy Policy, together with any product-specific terms that may apply;
‘user’ means any person visiting or using this website, also referred to as ‘you’ as the context may require;
‘website’ means the Salt and Light Creations website, owned and operated by Salt and Light Creations, which can be accessed at www.saasymarketing.co.za and www.saltandlightcreations.co.za;
‘written notice’ means any notice sent to Salt and Light Creations by a user of the website, addressed to Salt and Light Creations through the details noted above.
4.1 The purpose for which this website has been established is to provide information regarding, and to promote, the services provided by Salt and Light Creations, namely a full range of marketing services including branding and corporate identity, web design and development, video production and 2D and 3D animation, social media marketing, paid advertising on Google and Meta, search engine optimisation, marketing automation and chatbots, email marketing, marketing strategy, marketing coaching, brand and SEO audits, and our proprietary software products Crossflow (an all-in-one CRM and project platform) and Poetry by Crossflow (proposal software for agencies and freelancers). The services offered on this website may be stated on various platforms. The information provided on such pages is subject to change.
4.2 The user’s access to and use of this website is solely at the user’s own risk.
4.3 Use of this website by a user is limited to personal and non-commercial purposes only. None of the content from the website may be used or exploited by users for any commercial or non-private purposes, without the prior written consent of Salt and Light Creations.
4.4 We reserve the right to claim damages from, and institute criminal proceedings against, a user for misuse or infringement of any content published on the website.
4.5 Use of this website does not confer any rights, licences or permissions on the user unless expressly set out in these Terms and Conditions.
4.6 The user hereby agrees not to use the website for any purpose that is unlawful, improper or prohibited by these Terms and Conditions or the laws of the Republic of South Africa.
4.7 The user agrees that it will not link or frame any page, in whole or in part, in any manner whatsoever, without our prior written consent.
4.8 In using the website a user will not, and is specifically prohibited from:
4.9 A breach or violation of any of these Terms and Conditions will result in the immediate termination of the services being provided or to be provided to the user of this website.
4.10 We reserve the right to refuse to provide our service to any user of this website.
Certain services and services incidental thereto may be made available exclusively through this website, which may change from time to time. Our current service offering includes:
6.1 We are not responsible if information made available on this website is not accurate, complete or current. The content and material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
6.2 Any reliance on the content or material on this website is solely at the user’s risk.
6.3 This website may contain certain historical information. Historical information is, necessarily, not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time. Notwithstanding the aforementioned, we are not under any obligation to update any information on the website.
6.4 The user of this website hereby acknowledges and agrees that the responsibility to monitor changes to this website, as well as these Terms and Conditions, falls on the user.
7.1 Occasionally there may be information on our website or in the service that contains typographical errors, inaccuracies or omissions that may relate to the service description or information provided by users. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice.
7.2 We undertake no obligation to update, amend or clarify information in the service or on any related website, and nothing should be taken to indicate that all information in the service or on any related website has been modified or updated.
8.1 This website may link the user to other Third Party Websites. We hereby confirm that any link to a Third Party Website does not, and should not, be interpreted to mean that the Third Party Website is under our control or belongs to us.
8.2 The user hereby acknowledges that we are not accountable for the accuracy, copyright compliance, legality, decency or any other aspect of a Third Party Website.
8.3 We do not provide any warranties, representations or conditions of any kind for any Third Party Website.
8.4 Any links to a Third Party Website may not be construed as an endorsement by us of the Third Party Website’s content or as an association with the operators of the Third Party Website.
8.5 Use of any Third Party Website by a user is entirely at the user’s risk and discretion. It is the prerogative of the user to familiarise themselves with and approve of the terms of the Third Party Website.
8.6 We will not be liable, in any manner whatsoever, for any damage, loss or liability that resulted from the use of the content from the Third Party Website.
8.7 Any personal information provided to a third party on a Third Party Website as a result of a link on this website is at the user’s risk and we are not responsible for any actions or policies of such third party.
When a user visits the website and completes a contact form to request information, or when the user sends an email to us, and the user does not explicitly request a non-electronic communication medium, the user consents to receiving communications from us electronically and agrees that all agreements, notices, disclosures and other communications sent by us satisfy any legal requirements, including the requirement that such communications should be ‘in writing’. The user acknowledges and accepts that the action to click on specified buttons on certain web forms on the website may constitute an expression of consent, agreement or other statement, as the case may be.
No agreement shall be concluded merely by sending a data message to this website or its proprietors. Valid agreements require an offer, acknowledgement of an offer and acceptance thereof from Salt and Light Creations. No email message shall be deemed to have been received by Salt and Light Creations until a response has been issued from Salt and Light Creations. An automated response from Salt and Light Creations shall not satisfy this requirement.
A user’s submission of personal information on the website is governed by our Privacy Policy.
This website may contain advertisements for related services, products and goods, which each user shall have access to as a result of using the website. Furthermore, users who have provided their personal information in view of receiving a service from Salt and Light Creations expressly acknowledge and give consent in terms of Section 69(3) of the Protection of Personal Information Act 4 of 2013 to the direct marketing of similar products or services offered by Salt and Light Creations.
13.1 In addition to any prohibitions set out in these Terms and Conditions, the users of the website are prohibited from using the website or its content:
We reserve the right to terminate your use of the service or any related service for violating any of the prohibited uses.
14.1 Copyright © Salt and Light Creations (Pty) Ltd, 3 Blackbeard Street, The Reeds, Pretoria, Gauteng, 0157. All rights not expressly granted remain reserved.
14.2 Copyright shall vest in all the content contained on the website, irrespective of the form in which it is displayed or presented. We retain our entire right, title and interest in and to the content of the website.
14.3 Use of the website by a user does not confer any licence or permission by us to the use of the content of the website, save for personal use by the user. Commercial use of any of the content is prohibited unless written permission is obtained from us, in which event the document granting right of use will expressly provide the extent and limitations of the use of the content of the website.
14.4 Notwithstanding any other provisions in these Terms and Conditions, the rights as they relate to the content of the website remain reserved.
14.5 Your attention is hereby drawn to the fact that copyright infringement is a criminal offence.
15.1 All content included on the website, including but not limited to any information, posts, designs, logos, buttons, icons, software, trade marks, texts, graphics, music, sound, audio, photographs, videos, data, databases, Intellectual Property and Confidential Information contained in the website, is protected by South African and International Intellectual Property Treaties.
15.2 Any compilation (meaning the collection, arrangement and assembly) of all content on the website is the property of Salt and Light Creations either as proprietor or licensee and is protected by South African and International Copyright and Intellectual Property laws.
15.3 The user will not, other than for their personal and non-commercial use, store on their computer or any other device, print copies of extracts from the website, mirror or cache information provided on the website, on their own server, computer, mobile, device or any other storage facility of whatsoever nature; or copy, adapt, modify or re-use the text or graphics from this website, without our prior written permission.
15.4 All trade marks reflected on the website are the exclusive property of Salt and Light Creations. Unauthorised use of these trade marks is prohibited. Full details of the trade marks owned by Salt and Light Creations in relation to this website are available upon request.
15.5 Notwithstanding any other provisions in these Terms and Conditions, the Intellectual Property rights in the website as they relate to the content of the website remain reserved.
16.1 The website may contain links to other websites (‘Linked Sites’). The Linked Sites are not under the control of Salt and Light Creations and we are not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Salt and Light Creations is not responsible for webcasting or any other form of transmission received from any Linked Site. We provide the aforementioned links to the user of this website only as a convenience, and the inclusion of any link does not imply endorsement or association with the operators of any site.
16.2 Any third-party site may link to this website provided that such a link is directed at the home page of this website. It is expressly prohibited for any person, business, entity or website to link to any page other than the home page of this website, without the prior written approval of Salt and Light Creations.
16.3 It is expressly prohibited for any person, business, entity or website to frame any page of this website, including the home page, in any way whatsoever, without the prior written approval of Salt and Light Creations.
17.1 In the event that the user of this website commits a breach of these Terms and Conditions, the other Party will request the Party who committed the breach, by way of a written notice, to rectify the breach within a period of 7 (seven) days.
17.2 If the Party in breach fails to rectify the breach within the timeframe stipulated above, the other party may terminate these Terms and Conditions, which constitutes an agreement, immediately.
17.3 Nothing in these Terms and Conditions shall be interpreted to preclude any Party from instituting legal proceedings against the other Party who is in breach.
17.4 The termination of these Terms and Conditions, for whatever reason, will not affect the rights of either the user of this website or the proprietor of this website, which:
18.1 In the event of a dispute between the user and any third party, we will not be involved in such dispute, unless we deem it necessary to protect our rights and interests.
18.2 In the event of a dispute between the user and the proprietor of this website, the user must address the proprietor of this website in writing and forward same to stephanie@saltandlightcreations.co.za. The administrator will contact the party involved in an attempt to resolve the matter.
19.1 The provisions in these Terms and Conditions are in conjunction with the provisions contained in the Privacy Policy.
19.2 A user undertakes to provide accurate and current information, and not to impersonate or misrepresent any person or entity.
19.3 We agree not to use, without a user’s express consent, a user’s personal information for any purpose other than that for which it was disclosed.
19.4 Although we take every precaution to protect the private information of users, and attempt to ensure that all of our employees, third-party service providers or partners who may have access to such personal information adhere to the same standard of privacy, we take no responsibility for the breach, loss or misuse of such private information when in the possession of such parties.
19.5 We agree to return or destroy any and all personal information of a consumer in our possession or control, on written request of such consumer.
19.6 We undertake not to retain any personal information for a period which may exceed the period for which such information was originally provided, unless required by law to do so.
19.7 We undertake never to sell or make available the personal information of a user to any third party other than as provided for in these Terms and Conditions, unless required to do so by law.
19.8 We shall not be liable for any loss or damage arising as a result of any disclosure of personal information to third parties by a user directly.
20.1 We will take reasonable steps to secure the electronic content, and the information provided by and collected from the user, from unauthorised access (hacking) and unauthorised disclosure. However, we do not make any warranties nor any representations that content will be 100% safe and secure.
20.2 General and technical information is collected either electronically by using cookies or is provided voluntarily by the user. Users may determine cookie use independently through their own browser settings.
20.3 We are under no legal duty to encrypt any content or communications from and to the website and are also under no legal duty to provide digital authentication of any page on the website.
20.4 Users may not deliver or attempt to deliver, whether on purpose or negligently, any damaging code, such as computer viruses, to the website or the server and computer network that support the website.
20.5 Notwithstanding criminal prosecution, any user who delivers any damaging code to the website, whether on purpose or negligently, will, without any limitation, indemnify and hold us harmless against any and all liability, damages and losses we and our partners may suffer as a result of such damaging code.
20.6 Users and visitors of this website may not develop, distribute or use any device to breach or overcome the security measures of the website, and we reserve the right to claim damages from any and all persons concerned with a security failure or breach of these Terms and Conditions.
21.1 Subject to the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, we shall not be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this website or the services provided from and through the website. Furthermore, we make no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this website are free from errors or omissions, or that the service will be uninterrupted and error-free.
21.2 This website is supplied on an ‘as is’ basis and has not been compiled or supplied to meet the user’s individual requirements. It is the sole responsibility of the user to satisfy themselves, prior to entering into this agreement with us, that the service available from and through this website will meet the user’s individual requirements.
21.3 Information, ideas and opinions expressed on this website should not be regarded as professional advice or the official opinion of Salt and Light Creations.
21.4 The user’s use of the website is dependent on factors beyond our control, such as but not limited to the user’s network coverage or availability, the user’s ISP availability or the user’s device capability or capacity.
21.5 We are not liable for any loss or damage the user may suffer if a factor beyond our control arises and the user cannot access the website.
21.6 In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.
21.7 No information or data on the website constitutes an offer to do business, but merely an invitation to consider the service provided by Salt and Light Creations.
21.8 No agreement shall be concluded merely by sending a data message via the contact form contained on the website or to any email address listed on the website.
21.9 No data message sent via the contact form contained on the website or to any email address listed on the website shall be deemed to have been received by us until a response has been issued by us. An automated response from us shall not satisfy this requirement.
22.1 Any failure or delay by us to exercise or enforce any right or provision will in no way constitute a waiver of such right or provision.
22.2 In the event that any Term and Condition detailed herein is found unenforceable or invalid for any reason, such separate term(s) or condition(s) will be severable from the remaining Terms and Conditions. The remaining Terms and Conditions will remain enforceable and applicable.
23.1 We expressly reserve the right, in our sole and absolute discretion, to do any of the following at any time without prior notice:
24.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
24.2 These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our services, or when you cease using our website.
24.3 If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we may also terminate this agreement at any time without notice.
25.1 These Terms and Conditions will be governed by and construed in accordance with the laws in force in the Republic of South Africa.
25.2 Nothing in these Terms and Conditions limits either Party’s right to approach a competent court, tribunal or forum of competent jurisdiction in respect of any dispute arising in connection with this website and which cannot be settled on the basis described in these Terms and Conditions.
The website has functionality worldwide. Notwithstanding the aforementioned, we at no time make any representation, whether directly or indirectly, expressly or tacitly, that any materials available on this website are appropriate for use outside of the Republic of South Africa. Any access to materials on the website, in any international regions where said access is illegal, is strictly prohibited. Those who choose to access this website from other locations do so on their own initiative and at their own risk and are responsible for compliance with the relevant local laws.
We will not be liable for costs incurred by users to obtain professional advice relating to these Terms and Conditions.
These Terms and Conditions constitute the entire agreement between the proprietor of the website and a user of the website in relation to your use of this website, and supersede all prior agreements and understandings.
Copyright © Salt and Light Creations (Pty) Ltd, 3 Blackbeard Street, The Reeds, Pretoria, Gauteng, 0157. All rights not expressly granted remain reserved.